BENCHMARKING U STRATEGIJI MARKETINGA

N. Renko, S. Delić, M. Škrtić

  • Izdavač: Mate d.o.o.
  • Godina izdavanja: 1999
  • Opće informacije: 262 str., 19,0 x 24,0 cm, tvrdi uvez
SKU: 046M Kategorija:

Cijena: 36,23 €Online cijena: 32,61 €

Nema na zalihi

Opis

ZAŠTO MI NISMO NAJBOLJI NA TRŽIŠTU?

U knjizi se govori o najboljoj metodi za poboljšanje konkurentskog položaja gospodarskih i izvangospodarskih subjekata te učinkovitosti zadovoljenja potreba korisnika. Upučena je svima koji žele razumijeti razloge zašto se danas sve veći broj kompanija u svijetu okreće benchmarkingu.Autorice u knjizi argumentirno obrazlažu nužnost sustavne primjene benchmarkinga u poslovnim organizacijama. Pri stvaranju ove knjige koristile su se literaturom iz stranih izvora, iskustvom inozemnih kompanija u području benchmarkinga kao i primjenom iz prakse hrvatskih poslovnih subjekata.

Kratki sadržaj:

Uvod
Teorijske osnove i povijesni razvoj benchmarkinga
(Izvorišta suvremenog benchmarkinga, pojam benchmarkinga, područja primjene, vrste benchmarkinga)
Glavni aspekti benchmarking procesa
(Vrste benchmarking ekipa, veličina benchmarking ekipe, karakteristike članova ekipe, obučavanje)
Teorijski model oblikovanja i primjene benchmarkinga
(Mnogostruke varijante benchmarking procesa, formalni benchmarking proces, ad hoc-neformalni benchmarking)
Potencijalne posljedice uvođenja benchmarkinga
(Pomaci u načinu razmišljanja, konfliktne situacije, etički problemi i dileme)
Značenje i uloga benchmarkinga u strategiji marketinga
(Definicija pojma strategije marketinga, strategija marketinga i
konkurentska prednost, proces razvijanja i oblikovanja strategije
marketinga, SWOT analiza, prikaz mogućnosti SWOT analize na primjerima,
benchmarkinga u procesu oblikovanja strategije marketinga)
Mogućnosti primjene benchmarkinga u upravljanju troškovima poslovanja
(Povijesni razvoj upravljanja troškovima, njznačajniji modeli
upravljanja troškovima, uloga menadžmenta u upravljanju troškovima,
mogućnosti primjene benchamrkinga u upravljanu troškovima nabave,
proizvodnje)
Dosadašnja primjena benchmarkinga, svjetska iskustva
(Gospodarstvo, izvangospodarske aktivnosti)
Primjeri primjene benchmarking procesa u Hrvatskoj
(Gorenje d.o.o., Hrvatska lutrija, Hrvatska tiskara, Humanitarna
organizacija deša, Sublink Internet Cafe, Primjer iz privatnog života)

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